Insomnia Cookies Reviews

i was recently at the location in Kansas City. We had a few issues with no social distancing and the line was so long. after we waiting for 45 minutes we got to the register to order when we found out that they did not accept cash from costumers. there was no sign on the entry way door to tell the costumers. also the staff was not very friendly.

How do you run a business that is primarily a delivery service but not deliver beyond a couple miles? If other food industries have figured it out why can’t Insomnia Cookies?

Placed a v large business order for Xmas. Sending to many clients. They offer no business, large order discounts and no assistance for business customers. Way overpriced for old cookies. Eating a hot cookie in the store is a novelty. Order cookies to be delivered, they are stale and not very good. The incentive points earned only can be used to but more stale cookies online and cannot be used in store. Not a great experience

Nothing beats fresh cookies delivered in less than 15 mins. You place an order online and a delivery driver is at your door asap with a box of fresh and hot cookies. What's not to love?

NEVER order from here! Have been waiting over 5 hours and still have not received my order!
When I try to call the store they hang up on me. When I tried to make a complaint it won’t let me through email!

I'm in Tennessee and have sent cookies to my daughter in Mt. Pleasant, Michigan via the Insomnia Cookies website. The cookies arrived to her apartment door on time, fresh and with my personal message on the receipt for her. I Will definitely order again. I wish there was a location closer to me so I could enjoy them.